Privacy & Cookies
Privacy and cookie information for Trollheim Studios AB.
Last updated: January 2026
Privacy Policy
Trollheim Studios AB respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.
Company details
- Company name: Trollheim Studios AB
- Organisation number: 559369-6965
- Address: Svartensgatan 12, 11620 Stockholm, Sweden
- Email: magic@trollheimstudios.com
What Personal Data We Collect
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers)
- IP address and device/browser information
- Order history and customer support messages
How We Collect Personal Data
We collect personal data when you:
- Place an order in our store
- Create an account
- Subscribe to our newsletter
- Contact customer support
- Browse our website (via cookies and similar technologies)
Purpose and Legal Basis for Processing
- Processing orders and payments: Performance of a contract
- Shipping and delivery: Performance of a contract
- Customer support: Legitimate interest
- Accounting and legal obligations: Legal obligation
- Marketing emails (if subscribed): Consent
- Website analytics and improvement: Legitimate interest / Consent
Sharing Your Personal Data
We may share your personal data with trusted third parties, including:
- Shopify (e-commerce platform)
- Payment providers (e.g. Shopify Payments, PayPal, Klarna)
- Shipping and logistics companies
- Email marketing providers
- Analytics and marketing tools
All third parties are required to process your data in accordance with GDPR.
Transfers Outside the EU/EEA
Some service providers may process data outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.
Data Retention
- Order and accounting data: as required by Swedish accounting law (bokföringslagen)
- Marketing data: until you withdraw consent
- Customer accounts: until deletion is requested
Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY) at imy.se
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Cookies
We use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can manage or withdraw your cookie consent at any time via your browser or cookie banner.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact us
Email magic@trollheimstudios.com. Address: Trollheim Studios AB, Svartensgatan 12, 11620 Stockholm, Sweden.